Urgent & Emergency Care Centre
The Urgent and Emergency Care Centre (UECC) at Ipswich Hospital opened on 7 September 2024.
Urgent & Emergency Care Centre
The UECC includes a new Emergency Department (ED) and Urgent Treatment Centre (UTC) working together from a single front door in the new building to enable patients to be seen and treated by the right team.
The new, dedicated UTC will offer treatment for urgent but not life-threatening conditions and will be delivered by ESNEFT and Suffolk GP Federation colleagues working in partnership; while the Majors and Resus department will provide care for the most critically ill and seriously injured patients.
The UTC comprises of the Minor Illness Service, Minor Injury Department and ED Ambulatory Care.
The predicted demand for the UECC in 2024 suggests
- 300 patients per day
- 109,800 patients per year
Suffolk GP Federation will staff the minor illness service between 9am – 9pm everyday, including bank holidays and will see 25% of the total demand, equating to 27,816 patients per year.
Our clinical template is based on seeing an average of 5 patients per hour with protected time built in for meaningful learning and regular breaks.
We have established a multi-disciplinary workforce to work alongside ED colleagues, including GPs, Clinical Practitioners, Minor Illness Practitioners and Front Door Streamers. Clinicians are supported by a team of dedicated administrators working within the department. We also have operational and clinical management oversight.
To see what a typical day could look like in the UECC, find out more below:
For details of current vacancies, please visit our vacancies page.