Contact Us

If you would like to contact someone from the Suffolk GP Federation please contact us at:

Suffolk GP Federation
Riverside Clinic
2 Landseer Road
Ipswich
IP3 0AZ

Email: info@suffolkfed.org.uk
Telephone Suffolk GP Federation Headquarters: 01473 344933

Patient Feedback Survey
We really welcome your feedback on our services. Feedback helps us improve and develop and ensures that we are providing the best care possible. Please use the link to access our survey to tell us about your experience of our services – https://www.surveymonkey.com/r/SGPFfeedback

Media Enquiries
We welcome all press enquiries, whether relating to an active news story involving the Suffolk GP Federation, or seeking expert comment on a broader story.


COMPLIMENTS, COMMENTS, CONCERNS AND COMPLAINTS

Suffolk GP Federation aims to provide patients with the best care we can. If you have any compliments, comments, concerns or complaints about our services, we want to hear them.

✉︎ sgpfed.feedback@nhs.net

✆ 0845 2413313

✎ Suffolk GP Federation, Riverside Clinic, 2 Landseer Road, Ipswich IP3 0AZ

If you would like to read our “How to raise a concern” leaflet, click here. Your concerns will be passed to the Governance Team who will contact you to see how they can help.

If you would like to read our complaints policy, click here.

If you feel that we have been unable to resolve your complaint you can contact the Parliamentary and Health Service Ombudsman (PHSO) to ask for an independent review. This is a free service. More about the PHSO can be found here https://www.ombudsman.org.uk/ or by calling their helpline on 0345 015 4033.