Contact Us

If you are a patient and your query relates to a medical condition please contact your GP practice directly.

If you would like to contact someone from the Suffolk GP Federation please contact us at:-

Suffolk GP Federation
Riverside Clinic
2 Landseer Road
Ipswich
IP3 0AZ

Email: info@suffolkfed.org.uk
Telephone Suffolk GP Federation Headquarters: 01473 344933
Telephone  Referral Bookings Service: 0345 241 3313

Media Enquiries
We welcome all press enquiries, whether relating to an active news story involving the Suffolk GP Federation, or seeking expert comment on a broader story.

To discuss your story, please contact Craig Robinson at Genesis PR at craig.robinson@genesispr.co.uk or call 01473 326403.


Complaints

Suffolk GP Federation aims to provide patients with the best care we can, but we will sometimes fall short of the mark. If you have any compliments, comments, concerns or complaints about our service we want to hear about them.

If you would like to make a formal complaint please send these to:

Suffolk GP Federation
Riverside Clinic
2 Landseer Road
Ipswich
IP3 0AZ

In all cases complaints will be dealt with as swiftly and as fairly as possible. On receipt of a written or verbal complaint, we will write to you advising that the complaint is being dealt with under Suffolk GP Federation’s complaints procedure. A formal acknowledgement will be sent within three working days and a response letter with the outcome of the investigation will be sent within 28 working days. If you wish to make a complaint anonymously, we will still investigate, but will not be able to feed back to you.

The Federation’s complaints policy is available here.