Bladder & Bowel

The Bladder and Bowel service, commissioned by the Suffolk GP Federation, provides services to adults living in Suffolk, as well as those living outside of Suffolk who are registered at a Suffolk GP practice.

Patients will be assessed by one of our nurses who will provide treatment and guidance around the management of incontinence. For those patients who require bladder and bowel continence care, all available treatments are tried before considering incontinence products for containment. If incontinence products are required, these will be issued within the current guidelines agreed by the Clinical Commissioning Group, in partnership with the Suffolk GP Federation.

Our team consists of a Specialist Nurse, Bladder and Bowel Nurses, Senior Nursing Assistants and Nursing Assistants.

Patients who have a treatment plan will remain in the service until the condition is resolved or until they require an onward referral. Patients who require containment products will remain in the service until they do not require them anymore, or until they pass away.

Opening Times

Monday to Friday: 9am – 5pm

Appointment Information

Referrals are accepted via the following sources:

• GP practices
• Health and social care professionals
• Self-referrals
• Voluntary and private sector

For new patients, appointments will be 45 minutes long and any follow up appointments will be 30 minutes long.

Home visits can be arranged for those who are house bound.

Interpretation and translation services can be arranged for patients who require this.

Locations

• Hartismere Hospital, Eye
• Aldeburgh Hospital
• Framfield Medical Centre
• Riverside, Ipswich
• Felixstowe Hospital
• Drovers House, Bury St Edmunds
• Sudbury Community Health Centre
• Mildenhall Hub
• Newmarket Hospital

Patients will be given the choice of which location they would like to be seen at.

Contact Details

Care Co-ordination Centre: E-mail;  suffolk.ccc@esneft.nhs.uk Tel; 0300 123 2425

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