New dispensary service at Haverhill surgery due to open

A new dispensary service has been launched at the Clements doctors’ surgery in Greenfields Way, Haverhill, with a home-delivery service being planned for later in the year.

A dispensary currently operates out of the Christmas Maltings Surgery, Camps Road and Kedington Surgery, School Road, both run by the Suffolk GP Federation, but they have been under-used with only 40 per cent of listed dispensary patients still collecting their medication from these locations.

In order to offer a new improved dispensary service, the proposal is to offer a home-delivery service in the near future available to the wider community that is to be located at the Clements surgery in Haverhill.

Patients who currently collect their medication from the Christmas Maltings Surgery will need to collect at the nearby Clements surgery when their prescription is written by their doctor or prescribing nurse. Kedington Surgery patients will still be able to collect in the usual way.

Andy Cutting, Practice Manager at Christmas Maltings and Clements practice said: “We believe the new dispensary service will be an improvement for patients, offering those with prescription requirements a greater level of immediate convenience, improved safety and care and better parking.

“Additionally, it will be open for longer from 8.30am-6.30pm Monday to Friday instead of Monday to Thursday 0830 – 1800 and Friday 0830 to 1700”

“We think this will be particularly useful to patients who can collect their prescriptions and medication from the same surgery. Our aim is to ensure the forthcoming home-delivery service enables us to cater for those who have particular difficulty in collecting their prescriptions.”

The Suffolk GP Federation is a not-for-profit organisation that works to protect the interests of general practice and ensure patients continue to receive the very best care.

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