Practice Manager – Framfield House

Due to retirement, we have a rare vacancy to recruit a Practice Manager to join our expanding, friendly and supportive team to help lead our organisation on a full or part time basis.

Key responsibilities of the role will include:

• Management of day to day running of the surgery
• Adopt a strategic approach to the development, delivery and management of patient services
• Oversee and manage our appointments system
• Supporting and leading our admin and clinical teams
• Work in collaboration with our Primary Care Network
• Managing HR, staff training and staff development
• Monitor and help support the delivery of QOF
• Ensuring all patients have a positive experience
• Health & Safety lead
• Deal with practice complaints and learning events
• Work alongside the business and finance manager to ensure we stay compliant with CQC, NHS contractual obligations

Person specification:

• Practice management experience in primary care preferred but not essential
• Confident leader with excellent communication and organisation skills
• Familiarity with SystmOne desired but not essential
• Able to work under pressure and manage multiple priorities effectively
• Self motivated with a forward thinking, solution-focused approach
• The ability to develop, implement and embed policies, procedures and guidelines
• The ability to cope with working in an ever-evolving environment and able to cope with regular changes to ways of working
• Excellent organisational skills
• Ability to train staff

About the practice:

Framfield House Surgery is in a modern purpose built building in Woodbridge. We aim to provide excellent health care to our patients whilst providing a supportive working environment for all staff whereby we value professional development and we care about the health and wellbeing of our staff. We have a strong team ethos and proud to have a low staff turnover.

The post offers:

• Competitive salary depending on experience
• NHS pension scheme
• Free parking
• 6 weeks annual leave plus bank holidays

To apply please send completed cv or to arrange an informal visit or have a chat please contact Julie Giles, Business and Finance Manager, Julie.giles3@nhs.net or telephone 01394 615500

Previous applicants need not re-apply