Dispenser/Dispensary Assistant – Oakfield Surgery

You will also play a key role in supporting the Dispensary Supervisor/Manager by helping to uphold strong financial, operational, and legal governance within the dispensary.

Main duties of the job

• Support all aspects of the dispensing process, including preparing prescriptions, issuing stock items, managing repeat requests, and maintaining accurate electronic records.
• Handle patient facing tasks, such as handing out prescriptions, collecting charges, checking exemption status, responding to queries (including Ask My GP), and liaising with clinicians when medication concerns arise.
• Maintain effective stock control, including ordering, checking deliveries, rotating stock, removing out of date items, and ensuring medicines are stored safely, including refrigerated items and controlled drugs.
• Prepare monthly prescription batches, including sorting, stamping, endorsing, and auditing uncollected items to ensure timely reimbursement.
• Support dispensary governance, including completing audits, DSQS reviews, date checking, and ensuring compliance with SOPs, legislative updates, and MHRA recalls.
• Ensure a safe and clean working environment, including regular cleaning of work areas, equipment checks, and safe handling and disposal of pharmaceutical waste and patient returned medicines.
• Contribute to team operations, including covering colleagues during absence, actioning tasks and emails, attending team meetings, and staying professionally up to date.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children’s pensions
• Ill health benefits
• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.