Governance & Compliance Officer – Suffolk Primary Care

We are seeking a motivated and reliable Governance & Compliance Officer to support our Medical Director and Integrated Governance Committee (IGC). This role supports the day-to-day coordination of Suffolk Primary Care’s governance and compliance activity across our growing primary care organisation.

We are looking for someone who has strong organisational skills, attention to detail, and the ability to work supportively across multiple teams and priorities. The ideal candidate will have excellent verbal and written communication skills and the ability to manage multiple priorities to meet deadlines. Experience working within a GP surgery or NHS setting, as well as part of a governance team, is desirable but not essential.

We offer a competitive salary along with various employee benefits, and the opportunity to join the NHS pension scheme.

Main duties of the job

The successful candidate will play a key role in ensuring our governance processes run smoothly and efficiently. Key responsibilities include:

• Providing administrative and coordination support for CQC compliance.
• Managing incident reporting as the lead for our incident reporting system Datix.
• Acting as the principal liaison with our Data Protection Officer (DPO) team to uphold robust data protection and UK GDPR standards across the organisation.
• Leading the preparation and successful submission of the annual NHS Data Security and Protection Toolkit (DSPT).

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children’s pensions
• Ill health benefits
• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.